Returns & Exchanges
DAYTRED is operated by Zorvo Inc. For a return or exchange, contact hello@daytred.com within 7 days after receiving your order. Include your order number, the item and size, and whether you would like a return or exchange.
Return Shipping
DAYTRED covers return shipping costs, including returns for non-quality reasons. Contact us first so we can arrange the return method and provide the correct return address. Please do not send items to the address printed on the delivery parcel without checking with us.
Damaged, Incorrect or Faulty Items
If an item arrives damaged, faulty or different from your order, email us with your order number and photographs of the issue. We will help arrange a suitable remedy. Your statutory rights for faulty goods are not limited to our 7-day return window.
Refunds & Exchanges
We will email you when your return is received and keep you informed about your refund or exchange. Refunds are issued to the original payment method; the time until funds appear depends on your payment provider. Exchange availability depends on stock. Contact us before returning an item to confirm the next steps.
Your Consumer Rights
This store policy does not restrict any mandatory consumer rights. Where applicable law provides a longer cancellation or return period, that period applies. EU consumers generally have 14 days after delivery to withdraw from an online purchase without giving a reason; contact hello@daytred.com to exercise this right. Any mandatory refund deadlines and legal guarantees remain applicable.